Heart Necklace

Shipping Information:

• Processing Time: All orders are processed within 2-3 working days unless stated otherwise. Once dispatched, delivery takes 4-8 working days, depending on your location.
• Shipping Cost: A flat fee of ₹70 is charged for shipping. Enjoy free shipping on all orders above ₹1000.
• Tracking Your Order: Once your order is shipped, you will receive an email with a tracking number so you can track the status of your package.
• Lost Shipments: If your package gets lost in transit, we will re-ship your order. If an item is out of stock, we can offer a credit note or a restock option.

Return & Refund Policy:

• Eligibility: Returns are accepted only if you’ve received a damaged product or we accidentally sent the wrong item. You must provide an unboxing video showing the damage or incorrect product.
• Return Window: Returns must be requested within 2 days of receiving the order.
• Process: Returns will be processed through a credit note for future purchases. We do not offer pick-up services, so you will need to return the product at your own expense.
• Refunds: We do not offer refunds. However, in some cases, you might be eligible for a credit note that can be used on future orders.
• Missing Items: If an item is missing from your order, please raise an issue with us. We will ship the missing item to you as soon as possible. You must provide an unboxing video showing the missing product.

Please note that shipping times may vary due to unforeseen circumstances like weather or national holidays. We strive to provide the best service possible and appreciate your understanding!

We want you to love your Flashy Jewels purchase. If you receive a damaged or incorrect item, we're here to help!

• Eligibility: Returns are accepted only for damaged or incorrect products. You must provide an unboxing video showing the damage or incorrect item for verification.
• Return Window: You must raise a return request within 2 days of receiving your order.
• Condition: The item must be returned in its original condition and packaging.
• Process: Unfortunately, we do not offer pick-up services for returns. You will need to return the product to us at your expense. Once verified, we will issue a credit note for future purchases.
• Note: We do not accept returns for reasons such as changing your mind or dissatisfaction with the product.

By placing an order, you acknowledge and agree to the terms mentioned in our return policy.